Terms and Conditions of Use
Welcome to Sparestream.com, a website owned and operated by Govinda Enterprises. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions of Use (the "Terms").
- Comply with all applicable laws and regulations regarding online conduct.
- Not misuse the website in any unlawful manner, including but not limited to the transmission of harmful content.
- Be responsible for any activity that occurs through your account, including any unauthorized use.
- Engage in any fraudulent activities, including the use of false information.
- Post, upload, or distribute any content that is unlawful, defamatory, obscene, or infringing upon the rights of others.
- Attempt to interfere with the proper functioning of the website or disrupt any servers or networks connected to the website.
- Use the website for any purpose that violates applicable laws or regulations.
b) Pricing and Availability: While we strive to provide accurate pricing and availability information, errors may occur. All prices are listed in Rupees and are subject to change without notice. We reserve the right to correct any pricing or availability errors and cancel any orders affected by such errors.
c) Payment: Payments for products ordered on Sparestream.com must be made using one of the payment methods available on our site. By submitting payment details, you confirm that you are authorized to use the payment method and that the information provided is accurate and complete. We use secure payment gateways to process transactions, but we do not store your credit card information.
- The link does not mislead users or suggest any form of endorsement or affiliation with us.
- The link complies with applicable laws and does not harm the reputation of Sparestream.com or Govinda Enterprises.
- Your use of the website.
- Any violation of these Terms.
- Your infringement of the intellectual property rights of others.
- Governing Law: These Terms shall be governed by and construed in accordance with the laws in effect at the time in the jurisdiction of Rohtak, Haryana, India.
- Dispute Resolution: Any dispute arising out of or in connection with these Terms shall be resolved through arbitration or mediation in Rohtak.
- Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and Govinda Enterprises regarding your use of Sparestream.com.
Sparestream Warranty Terms and Conditions
1. Warranty Coverage
Warranty coverage for all products purchased from Sparestream is specified on the respective product details page under the "Warranty" section. The warranty duration, if applicable, is also mentioned in the coverage details. In the event a warranty applies, the warranty period begins from the date and time of delivery of the first shipment of the product, or five (5) days from the date and time of the first shipment of the product, whichever occurs first.
2. Exclusions from Warranty
The warranty does not cover any damage or loss caused by postal or shipping services (courier company). It is strongly recommended that the customer verifies the condition of the package upon receipt in the presence of a postal or shipping representative. Do not accept the shipment if the package is visibly damaged or appears to have been opened prior to delivery.
3. Return Conditions
To preserve warranty coverage, all defective items must be returned in their original condition, as if they were new and fully functional. Failure to comply with this return condition may void the warranty. Sparestream is not responsible for any goods damaged during shipment or for any misuse/abuse of the product by the customer or the carrier.
4. Warranty Seal Integrity
Any product returned with a broken or tampered warranty seal will automatically void the warranty. The product will no longer be eligible for repair, replacement, or any further service under the warranty. If a product contains multiple warranty seals, each and every seal must remain intact and unaltered. Any tampering or damage to any of the seals will result in the immediate voiding of the warranty.
5. Compatibility
Before purchasing any product, it is the customer’s responsibility to verify that the product is compatible with their specific device and requirements. Sparestream will not accept returns or provide refunds for items that are incompatible with the customer’s mobile phone or other intended use.
6. Specific Product Exclusions
- In-Screen Fingerprint Sensor, Proximity Sensor, and Other In-Built Sensors: These components may not function properly on compatible combo display folders.
- Battery Capacity (mAh): The battery capacity may differ from the original as it varies between suppliers.
- Flex, PCB, and Modules: These components are not pre-installed and must be configured accordingly.
- Full Housings or Bodies: These do not include middle and side keys.
7. Shipping Costs
The customer is responsible for all shipping costs associated with returning products for warranty repair or replacement. Sparestream will not cover any return shipping charges. Please allow up to ten (10) business days for our technician team to assess and process your returned items.
8. Product Collection and Storage
Any product sent to Sparestream for replacement, repair, or any other purpose must be collected by the customer within fourteen (14) days of its arrival. After this period, Sparestream reserves the right to dispose of or destroy the product and consider the case closed. No storage charges will be applied, but the customer forfeits any further claims or requests for the product after the 14-day period.
9. Product Image Disclaimer
The images provided on the product details page may differ slightly from the actual product received. Sparestream strives to accurately depict the items; however, variations in appearance may occur due to manufacturing processes or product updates.
10. Return for Warranty Service
Before returning any product for warranty service, please ensure the following conditions are met:
- The protective film and warranty seals on the LCD and touchscreen must be intact. Please check that the LCD or touchscreen is working before removing the protective film or warranty seals.
- The protective film or warranty seal should not show signs of repositioning or tampering.
- The product should not be physically damaged.
- No modifications, adjustments, or misuse of the item should have occurred.
- The warranty does not cover damage caused by carelessness, including but not limited to the ingress of foreign objects or liquids, electrostatic discharge, misuse of voltage, or other external factors.
11. Contacting Support
Before sending items for warranty service, please contact our support team at support@sparestream.com to receive guidance on the warranty process and to discuss any issues regarding your product. Failure to contact our support team prior to returning an item may result in delays or complications with the warranty process.
12. Legal Disclaimer
Sparestream reserves the right to modify, update, or change these warranty terms at any time without prior notice. The warranty provided is non-transferable and applies only to the original purchaser of the product. Sparestream’s liability under this warranty is limited to the repair or replacement of the defective product, and no other liability, including consequential or incidental damages, shall be incurred by Sparestream.
By purchasing from Sparestream, the customer agrees to the terms outlined in this warranty policy.
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