Sparestream Cancellation and Refund Policy
At Sparestream, we are committed to providing our customers with a seamless shopping experience. Please review our cancellation and refund policy below:
1. Order Cancellation Window
You may cancel your order within 24 hours of placing it. Once this 24-hour window has passed, the order cannot be canceled, as we will have processed it for shipment.
2. Refund Process
If you cancel your order within the 24-hour window, a full refund will be initiated. Refunds will be processed to the original payment method used during the transaction. Please note that refunds may take 5-7 business days to be reflected in your account, depending on your bank or payment provider’s processing times.
3. Non-Cancelable Orders
Once the 24-hour cancellation window has passed, orders are considered final and cannot be canceled or modified. If you encounter any issues with your order after this time, please contact our customer support team for assistance.
4. Refund Processing Time
After your cancellation is confirmed, your refund will be processed promptly. Please allow 5-7 business days for the refund to be credited back to your account. This time frame may vary based on the policies of your bank or payment provider.
5. Shipping and Handling
If the order has already been shipped or delivered, cancellations are not possible. In such cases, please refer to our returns policy for guidance on how to return the item.
Disclaimer
Sparestream reserves the right to update or modify this cancellation policy at any time. Changes to the policy will be effective immediately upon posting on our website.
Refund processing times may vary depending on third-party payment providers, and Sparestream is not liable for any delays caused by external payment systems.
All cancellations and refund requests must be made in accordance with the guidelines above. Any requests outside of the specified time frame will not be processed.
For further inquiries or assistance with cancellations and refunds, please feel free to contact our customer support team.